Terms of Service

Please read these terms carefully before using our rental property platform.

Last updated: January 15, 2024

1. Acceptance of Terms

By accessing and using the Spot On Rent platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Spot On Rent ("we," "us," or "our").

2. Description of Service

Spot On Rent is a rental property platform that connects property owners, agents, and developers with potential tenants. Our services include:

  • Property listing and search functionality
  • Booking and reservation management
  • Payment processing and financial services
  • Communication tools between users
  • Property management and analytics
  • Customer support and verification services

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. User Responsibilities

4.1 Property Owners and Agents

When listing properties, you agree to:

  • Provide accurate and complete property information
  • Maintain current availability and pricing
  • Respond promptly to tenant inquiries
  • Honor confirmed bookings and agreements
  • Comply with all applicable laws and regulations
  • Maintain property safety and habitability standards

4.2 Tenants

When using our platform, you agree to:

  • Provide accurate personal and financial information
  • Pay rent and fees in a timely manner
  • Respect property rules and agreements
  • Maintain the property in good condition
  • Communicate honestly with property owners
  • Comply with lease terms and conditions

4.3 Prohibited Activities

You agree not to:

  • Use the platform for illegal or unauthorized purposes
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Interfere with platform functionality or security

5. Payment Terms

5.1 Service Fees

We may charge fees for certain services, including but not limited to property listings, premium features, and transaction processing. All fees are clearly disclosed before you incur them.

5.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your account for applicable fees.

5.3 Refunds and Cancellations

Refund policies vary by service type and are subject to our discretion and applicable laws. Cancellation policies are clearly stated for each service.

6. Intellectual Property

The platform and its original content, features, and functionality are owned by Spot On Rent and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you submit to the platform, but you grant us a license to use, display, and distribute such content in connection with our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain platform availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance or updates.

8.2 Property Information

While we verify property information, we cannot guarantee the accuracy of all listings. Users should conduct their own due diligence before entering into rental agreements.

8.3 Limitation of Liability

To the maximum extent permitted by law, Spot On Rent shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

9. Indemnification

You agree to indemnify and hold harmless Spot On Rent, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the platform or violation of these Terms.

10. Dispute Resolution

Any disputes arising from these Terms or your use of the platform shall be resolved through binding arbitration in accordance with the laws of Zimbabwe.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated terms on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of the platform after such changes constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Address: 123 Rental Street, Harare, Zimbabwe
Legal Department: [email protected]