Privacy Policy

1. Introduction

Welcome to Spot On Rent ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental property platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Date of birth and identification documents
• Payment information and billing address
• Property preferences and search history
• Communication preferences and feedback

2.2 Usage Information

We automatically collect certain information when you use our platform:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our platform
• Search queries and property interactions
• Cookies and similar tracking technologies

2.3 Location Information

With your consent, we may collect your location information to provide location-based services, such as showing nearby properties and calculating distances.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our rental platform services
• Processing property bookings and payments
• Communicating with you about your account and transactions
• Sending you relevant property recommendations and updates
• Improving our platform and user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors, hosting providers, and analytics services.

4.2 Property Owners and Agents

When you book a property, we share relevant information with the property owner or agent to facilitate the rental process.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures
• Employee training on data protection practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Update

You can access and update your personal information through your account settings or by contacting us directly.

6.2 Deletion

You may request the deletion of your personal information, subject to certain legal and contractual obligations.

6.3 Opt-out

You can opt out of marketing communications and certain data collection practices through your account settings.

6.4 Data Portability

You have the right to receive a copy of your personal information in a structured, machine-readable format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

8. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending you an email notification
• Displaying a prominent notice on our platform

Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: